Introduction

This statement explains when and why we collect personal information from you, how we use it, the conditions under which we may share or disclose it, and how we keep it safe. We handle your information fairly, lawfully, and transparently in line with current data protection legislation. Updates to this policy will be published on our website: www.st-amp.co.uk.

Who Are We?

South Tyneside Academy of Musical Performance CIC is an independent Community Interest Company based in South Tyneside. As the 'data controller,' we determine how your personal information is processed and protected.

• We: South Tyneside Academy of Musical Performance CIC (STAMP)
• You: Customers, including current, former, or potential members
• GDPR: Regulation (EU) 2016/679 General Data Protection Regulation

What is Personal Information?

Personal information is data that can identify a living individual directly or when combined with other information. Examples include:

• Name and address
• Bank account details
• Health information
• Images

Sensitive data includes information about racial or ethnic origin, health conditions, or criminal offences.

How Do We Collect Information?

We collect information through various methods, including:

• When you sign up for services
• Through ongoing contact during your membership
• Via our website or membership system
• When you contact us or end your membership
• From third parties such as ticketing or payment processors

We may also collect images via CCTV for security purposes or photographs at events for marketing (with consent).

What Information Do We Collect?

We may collect:

• Contact details (name, address, email, phone)
• Medical or health-related information
• Emergency contacts
• Bank details (if paying via direct debit)

It is important to keep your information up to date. Please notify us of any changes promptly.

Lawful Basis for Processing

We process your information under the following GDPR provisions:

• Article 6(1)(b): Performance of a contract
• Article 6(1)(c): Legal obligations

Why Do We Collect Your Information?

We use your information to:

• Manage memberships and payments
• Ensure customer safety
• Provide customer support
• Improve our services
• Fulfil legal obligations

How Is Your Information Stored?

Your information is stored securely in both paper and electronic formats. We use access-controlled storage and encrypted servers. Our practices align with Information Security Standards ISO 27001.

Who Do We Share Your Information With?

We may share your information with:

• Emergency services
• Payment processors (e.g., Stripe, PayPal)
• Membership system providers
• Law enforcement, if required

We do not sell your data to third parties. Where possible, we anonymise shared data.

How Long Do We Keep Your Information?

We retain your data in line with our retention policy and national guidelines. Data is securely disposed of when no longer needed.

Your Rights

You have the right to:

• Access your data
• Request corrections
• Object to data processing
• Request data deletion

Contact our Data Protection Officer for any requests or concerns.

Contact Details

Data Protection Officer:

South Tyneside Academy of Musical Performance CIC
Unit 2, 5 Frederick Street,
South Shields, NE33 5DY
Email: info@st-amp.co.uk

Alternatively, you can contact the Information Commissioner’s Office.